Terms And Conditions

Medical Information disclaimer

If this is a medical emergency, please immediately call emergency personnel (999) to get prompt medical attention. The information and resources on this website (1) do not constitute medical advice, diagnosis and treatment; and (2) are not intended to be a substitute for professional medical advice or for the care that patients receive from their physicians. Never disregard professional medical advice or delay in seeking it because of something you have read on the The Valens Clinic website! Your use of this site is subject to our Terms of Use below:

Website Content & use

Use our Website the way it is meant to be used. That is, do not try to interfere with its security features, stop other people from accessing it, or damage or vandalize the information on it. We take these matters seriously and will refer them to the relevant law enforcement authorities.

Everything on our Website is protected by copyright law. Accessing and viewing the content we provide to you does not give you any ownership or rights in it. This means that you can not use content you find on our Website in any way unless you get written permission from the person that owns it, which in most cases is The Valens Clinic. That includes logos, charts, and pictures as well as any text on the Website or in a file we provide on the Website.

You may not, under any circumstances, establish a link to this Website without the express written consent of The Valens Clinic, including but not limited to deep linking.

If you want to request permission to use something from our Website, you can contact us here. We will do our best to get back to you quickly and accommodate your request. If the content you want to use is owned by someone else, we will let you know that as well.

Copyright Laws

Unless otherwise specified, all health information posted on the Website has been reviewed and approved by The Valens Clinic health professionals. However, The Valens Clinic does not guarantee the accuracy, adequacy or completeness of such healthcare information and is not responsible for any errors or omissions or for the results obtained from the use of such healthcare information.

Most of the content on the Website belongs to The Valens Clinic. Some of the content we provide, however, may come from other sources. Content on our Website that is not provided by The Valens Clinic is the sole responsibility of the person or group that provided that content. If you are not sure if a specific piece of content is being provided by The Valens Clinic or some other party, contact us here and we will let you know.

When we provide you with content not owned by The Valens Clinic, either on our Website or in a link to another website not owned by The Valens Clinic, it is because we wanted to provide you with information that might be relevant to your interests in The Valens Clinic . It does not mean that the views in that content are The Valens Clinic ’s. Likewise, if we reference a company, product, or service that is not provided by The Valens Clinic on our Website, it is intended to be informative and does not mean that The Valens Clinic endorses or recommends it.

Please note that pages of this Website may be linked to other websites which may have different terms of use. The Valens Clinic does not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of any third party website. The Valens Clinic is not responsible for the privacy practices or the content of the third party website. Once you link to another website, you are subject to the privacy policy of that website. The Valens Clinic encourage you to be aware when you are leaving this Website to read the privacy statements of each and every website that you visit before providing any personally identifiable information.

How We Collect & Use your information

We collect two kinds of information from you when you visit the website:

First, we collect any information you voluntarily provide to us. For example, if you fill out the web form on our “Contact Us” page, we collect that information.

Second, we automatically collect some information from you that is related to how you are accessing the Website. For example, we collect the Internet Protocol (IP) address of the domain you use to access the internet, the date and time you access our Website, the pages you visit, and the internet address of the website from which you linked directly to our Website, as well as other similar features that are useful to us in providing the best possible content to you. This information is not shared with anyone beyond the support staff for this Website, except when required by law or other law enforcement authorities, and is used only as a source of anonymous statistical information.

Except as otherwise indicated, The Valens Clinic does not knowingly or intentionally collect personal information from children under 18 (Gregorian) years of age. The content of our website is directed at adults, and therefore this Website is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this website.

By using this website, you agree to receive SMS and email communication from The Valens Clinic from time to time about the services of the company.

Your patient’s privacy rights are protected in accordance with the applicable laws of the United Arab Emirates and by using this website, you confirm the below items:

I understand that THE VALENS CLINIC will collect and store information pertaining to my health, my personal contact details and other necessary information for the purposes of conducting medical screening services (“Personal Information”). I consent to THE VALENS CLINIC and its affiliates, using the Personal Information, and sharing the same, (including sharing access to my electronic medical record through secure electronic means) with the following parties/entities for the stated purposes:

a) other healthcare providers and laboratories for the purposes of patient care including the sharing of Personal Information for tele-health related purposes.

b) any contracted third parties, agents, consultants for the purpose of conducting de-identified research and analysis and conducting general health and wellness programs.

c) for meeting legal and statutory obligations including disclosures to regulatory authorities like the Department of Health.

d) third party business affiliates within UAE, solely for the purposes of either:

(i) assessing THE VALENS CLINIC’s clinical performance or

(ii) THE VALENS CLINIC’s patient satisfaction levels.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Website Cookies

We provide the Website to you on an “as is” basis. We do not give you any warranties or guarantees about how the Website will work, the availability of the Website, or whether you can get results from the Website. Likewise, none of the third parties that provide any of the content on the Website give you any warranties about how it will work, its availability, or any results you can get from it.

Any liability related to the quality and performance of the Website, or the accuracy or completeness of the content on the Website, belongs to you. We are not liable for any acts or damages that arise out of your use of the Website in any way. We are not liable for any acts or damages that arise out of your inability to use the Website in any way. Likewise, none of the third parties that provide any of the content on the Website are liable for any acts or damages that arise out of your use, or inability to use, the Website either.

In the event you access any services of the Website requiring a user name and password, you are solely responsible for keeping such user name and password strictly confidential.

If you violate the Terms of Use and another person or entity brings a legal claim against The Valens Clinic, its partners, or their respective officers, directors, owners, agents, information providers, or copyright owners (together, the “The Valens Clinic Parties”) as a result of your violation, you are required to indemnify, defend, and hold harmless the The Valens Clinic Parties for that legal claim.

Terms & Services Agreement

By using the Website, you agree to the Terms of Use on this page. If you do not agree with these Terms of Use, do not use the Website.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Guests are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

We reserve the right to end your use of the Website at any time, for any reason, without notice to you or liability to us. If you violate any of the Terms of Use, and we do not take action right away, that does not mean we accept your conduct or agree to not take action in the future.

If there is any dispute between you and The Valens Clinic about or related to the Terms of Use, the laws of the United Arab Emirates (and, as applicable, the Emirate of Abu Dhabi) will apply to the dispute. If there is any dispute, it will be settled before the Abu Dhabi civil courts. Of course, if you break the law by attempting to tamper with or disrupt the Website, that will be handled by the relevant law enforcement authorities and the criminal courts.

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.