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Updates

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May 21st 2026

The Valens Clinic Expands Direct Billing Access with Inayah

This update supports our ongoing commitment to making psychiatric, psychological, and therapeutic care more accessible, seamless, and patient-focused.

Expanded Direct Billing Network

With the addition of Inayah, The Valens Clinic’s direct billing TPA and insurance network now includes:

  1. Nextcare
  2. Inayah
  3. MedNet
  4. GIG
  5. Neuron
  6. Cigna
  7. NAS

Eligible patients covered under these networks may benefit from a more convenient direct billing process, subject to their individual insurance policy terms, approvals, eligibility, and coverage limits.

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About Inayah

Inayah is a third-party administrator, commonly known as a TPA, that supports healthcare access, claims administration, and provider network coordination between insurers, members, and healthcare providers.

Through Inayah, eligible members may access approved healthcare providers within their insurance network, with billing and approvals managed according to the terms of their policy.

What This Means for Patients

By being onboarded with Inayah for direct billing, The Valens Clinic can now support eligible Inayah-covered patients through a more streamlined billing pathway.

This may include assistance with:

– Insurance coverage checks
– Approval coordination
– Direct billing support
– Patient guidance throughout the process

Our team will continue to support patients in understanding their available options based on their insurance provider, policy terms, and eligibility.

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Pay-and-Claim for Other Insurance Providers

For insurance providers outside our direct billing network, patients may continue to access our services through a pay-and-claim process.

This means patients settle directly with the clinic and then submit their claim to their insurer for reimbursement, subject to their individual policy terms and conditions.

Improving Access to Mental Health Care

At The Valens Clinic, we are committed to making access to mental health care as seamless and supportive as possible.

Expanding our direct billing network is part of our ongoing effort to reduce administrative barriers and help patients focus on what matters most: their wellbeing.

Our multidisciplinary team provides care across psychiatry, psychology, psychotherapy, child and adolescent mental health, family support, and specialized therapeutic services.

 

Guided by our core philosophy of Health | Hope | Harmony, The Valens Clinic remains dedicated to improving access to high-quality, compassionate, and clinically governed mental health care in the UAE.

To check your eligibility or speak with our team, please contact The Valens Clinic.

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